Frequently Asked Questions
1. Which devices does TechWise Support service?
TechWise Support specializes in servicing Macs, iPhones, and iPads, supporting all models running macOS, iOS, or iPadOS. I provide in-person assistance in Columbia, SC, to meet your device needs. To schedule a service, please use the “Book Now” button on my website, or you may call, text, message, or email me.
2. Does TechWise Support offer in-person visits in Columbia, SC?
Yes, I provide in-person support within a 15-mile radius of Columbia, SC, visiting your location to assist with your Mac, iPhone, or iPad. To arrange an in-person visit, click the “Book Now” button on my website, or contact me via call, text, message, or email.
3. What services are included in an in-person visit?
My in-person services in Columbia, SC, include troubleshooting issues like connectivity problems, setting up new Macs, iPhones, or iPads, providing training on device features, performing maintenance and performance optimization, and cleaning external surfaces such as screens and keyboards. Schedule your in-person service by using the “Book Now” button on my website, or reach out via call, text, message, or email.
4. How far does TechWise Support travel for in-person support?
I offer in-person support within a 15-mile radius of Columbia, SC, ensuring convenient service at your location. For clients just outside this radius, I can travel further with an additional travel fee. To book an in-person session, please use the “Book Now” button on my website, or contact me via call, text, message, or email.
5. Is TechWise Support affiliated with Apple Inc.?
No, TechWise Support is an independent provider of Apple device support, not affiliated with Apple Inc. I offer personalized in-person support in Columbia, SC, to meet the needs of clients with Macs, iPhones, and iPads. To schedule your in-person support session, click the “Book Now” button on my website, or you may call, text, message, or email me.
6. Can TechWise Support assist clients located outside Columbia, SC’s 15-mile radius?
I provide in-person support within a 15-mile radius of Columbia, SC, but I can assist clients just outside this area with an additional travel fee based on distance. To discuss travel options or arrange an in-person visit, please use the “Book Now” button on my website, or contact me via call, text, message, or email.
7. What if I am unsure of the problem with my device?
If you’re unsure about your Mac, iPhone, or iPad’s issue, I can help identify and resolve it through an in-person visit in Columbia, SC, addressing problems like slow performance or application errors to ensure optimal functionality. To schedule an in-person diagnostic session, click the “Book Now” button on my website, or reach out via call, text, message, or email.
8. Does TechWise Support provide training for using Apple devices?
Yes, I offer in-person training sessions in Columbia, SC, to help you master your Mac, iPhone, or iPad, covering applications, navigation, and advanced features for individuals or small groups. To book an in-person training session, please use the “Book Now” button on my website, or contact me via call, text, message, or email.
9. How can I schedule a service with TechWise Support?
Scheduling a service is straightforward—visit my website, www.techwisesupportusa.com, and click the “Book Now” button to arrange an in-person support session for your Mac, iPhone, or iPad in Columbia, SC. Alternatively, you may contact me directly via call, text, message, or email, and I’ll assist in setting up a convenient time for your support needs.
10. Are there special offers for first-time clients?
TechWise Support offers special promotions for first-time clients, which you can find on my website, www.techwisesupportusa.com, or on my social media pages, including Facebook, Instagram, or X.com, ensuring a valuable experience with your Mac, iPhone, or iPad support. To take advantage, click the “Book Now” button on my website to schedule an in-person session, or reach out via call, text, message, or email.